Frequently Asked Questions
1. Is this artwork handmade or printed?
We offer both handmade originals and museum-quality printed editions. Each product listing clearly specifies the type of artwork and the techniques used.
2. What materials are used in the artwork?
Our artworks are created using a refined selection of materials chosen for both aesthetic and structural quality. These include:
Fine Art Canvas: A premium-grade cotton or linen surface used for both printed and hand-painted pieces.
Acrylic Sandwich Layers: Two sleek acrylic sheets encasing the artwork for a floating, glass-like finish—used in our Limited Editions.
Layered Acrylic Panels: Multiple acrylic layers mounted in depth with handcrafted wooden frames—reserved for One-of-a-Kind collector pieces.
Alubond: Lightweight yet durable aluminum composite panels used for high-impact embossed and metallic finishes.
Wood: Solid wood frames and bases, particularly for large-scale artisan and sculptural installations.
Resin, Foamcore Polyethylene, and Mixed Media: These are used in our sculptural and relief works by artist Asma Mehmood—each material chosen to give depth, texture, and movement.
Each material is carefully curated to preserve the spiritual, visual, and tactile essence of Islamic art while delivering a modern and museum-grade presentation.
3. Do the artworks come framed?
Some artworks are shipped *ready to hang* with elegant framing, while others are unframed for custom display. Please refer to the specific product description for framing details.
4. Can I request a custom size or design?
Yes. We accept custom commissions and size modifications for certain pieces. Kindly reach out via our contact form or WhatsApp for personalized artwork requests.
5. What is the meaning or translation of the Arabic calligraphy?
Each listing includes the English translation and explanation of the calligraphy. We also highlight the spiritual significance behind the verses, names, or phrases used.
6. How long does delivery take?
Delivery times vary based on location and artwork type:
• UAE Orders: 3–5 business days
• International Orders: 7–14 business days.
Made-to-order pieces may take longer and will be clearly stated at checkout.
All artworks are securely packaged with protective layers and reinforced materials to ensure safe delivery, whether framed or rolled.
7. Is international shipping available?
Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location.
8. Do you offer digital ownership with the art?
Yes, select pieces include digital certificates of ownership or blockchain-based proof of authenticity. Details will be listed under “Digital Twin” options where applicable.
9. What if my artwork arrives damaged?
In the rare event that your artwork is damaged during transit, we offer a 100% replacement guarantee. To qualify, please notify us within 48 hours of delivery and provide:
An unedited unboxing video showing the unopened packaging, unboxing process, and visible damage
Clear photos of the damaged artwork
Your order number and contact details
10. Is this a good investment piece?
Yes. Each artwork is a limited edition or original piece created by ONEFOURART’s two accomplished artists, known for their expertise in blending traditional Islamic themes with modern design. Their distinctive styles and attention to detail make these pieces both aesthetic treasures and valuable collector’s items over time.
11. How do I care for and preserve my artwork?
How to Care for and Preserve Your Artwork
Proper care ensures the longevity, brilliance, and value of your OneFourArt piece.
Below is a detailed guide tailored to each material type used in our collections:
Canvas (Unlimited & Artisan Editions)
• Avoid direct sunlight to prevent fading of pigment-based inks or hand-painted enhancements.
• Keep in a cool, dry place, away from humidity or damp walls.
• Dust gently with a soft, dry cloth—never use water or cleaning solutions.
• For Artisan Editions with hand touches, do not press or scrub the surface.
Acrylic Sandwich (Limited Editions)
• Use a microfiber cloth to remove dust or fingerprints from the acrylic surface.
• Do not use alcohol, Windex, or chemical cleaners—use acrylic-safe cleaner if necessary.
• Avoid placing in direct sunlight or near heat sources as acrylic can warp over time.
• Hang securely using the provided mounting system.
Layered Acrylic (One-of-a-Kind by Saliha Hanif)
• Handle with care due to the multi-layered structure.
• Use only a dry microfiber cloth; do not insert objects between layers.
• Store or display in areas with stable temperature and low humidity.
• Avoid pressure on the wooden frame, as it supports structural balance.
Alubond (Embossed Limited Editions)
• Wipe gently with a lint-free or microfiber cloth.
• Use a slightly damp cloth for stubborn spots, but do not let moisture sit.
• Keep away from salty air or industrial fumes—ideal for indoor display.
• Store upright if unmounted, avoiding surface-to-surface contact.
Mixed Media Sculptures (One-of-a-Kind by Asma Mehmood)
• Do not apply pressure to relief or sculpted surfaces.
• Use a soft paintbrush or blower to remove dust from intricate areas.
• Avoid water, direct sunlight, or air conditioning vents.
• For best preservation, display in a low-traffic area away from children or pets.
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